More About Us

It all began for me, Zak,  in 1992 with Results Unlimited in Michigan as an advertising agency.  Later, Results Unlimited moved and grew into Zak Consulting based in Nevada with clients in 9 states, managing 60 team members and responsible for nearly $10 million in client revenues.  Delivering innovative solutions and leadership in healthcare management, employee relations, operations, and marketing strategy.  Today, Sarcastic Lion, LLC continues the mission established in 1992 in Michigan.  We have offices in Michigan & Mexico.  A successful entrepreneur and accomplished leader in healthcare and business I'm committed to improving the services and integrity of organizations and achieving consistent growth of revenue.

BEST OF THE BEST:

Zak has been nationally recognized with “The Best of The Best Practices” for working with a National client within a 17-city market. Delivered successful initiative resulting in a positive ROI of 4.5 to 1 for a major health system.

INNOVATION:

Transformed an organization’s culture and established standard operating procedures leading to the highest consumer satisfaction scores in the location's 15-year history…within 3 months

OPERATIONS:

Directed the growth of a 10-site medical group from 2 to 10 with locations across 9 states and annual revenues exceeding $10 million.

Provided leadership, management, employee service programs, hiring & training to up to 60 employees, and directed an annual media budget of over $1.5 million.

EXCELLENCE:

Las Vegas Chamber of Commerce Customer Service Excellence Award: Awarded to the best and brightest customer service stars for going above and beyond and inspiring others to deliver extraordinary customer care throughout Southern Nevada. Received twice in 3 years.